Store Policies
ALL SALES ARE FINAL
DUE TO THE NATURE OF THE PRODUCTS SOLD ON THIS SITE WE CANNOT ACCEPT ANY RETURNS. IF YOUR PRODUCT IS DEFECTIVE OR FAULTY PLEASE CONTACT CUSTOMER SERVICE BELOW.
CANCELED ORDERS WILL INCURE A 15% RESTOCKING FEE
Canceling an order for any reason will include a 15% restocking fee. This fee will be deducted from the original total. If an order has processed and we are able to stop the order an additional $7 shipping charge will be applied to the 15% restocking fee regardless of shipping paid.
Policy on Defective Products:
We acknowledge that defective products can occur, and we empathize with the frustration of receiving a non-functioning device. Should this situation arise, we kindly request that you retain all packaging and provide a proof of purchase (receipt). Additionally, please send us a photo clearly displaying any leaking or damage if applicable. In the event of electronic malfunction, kindly furnish a video demonstrating the issues encountered. It's important to note that we solely offer store credit equivalent to the item's cost in such cases. Regrettably, we do not cover expenses related to shipping, taxes, or any other fees associated with the replacement process.
Coupon Codes and Sales Information
- Coupon Code Usage: Please note that only one coupon code can be applied per order. We do not allow the combination of points and coupon codes on orders. If you attempt to use both, our system will apply the redeemed points to the order, and not the coupon code. Make sure to enter your coupon code correctly during the checkout process. If you encounter any issues with a coupon code, don't hesitate to contact our customer support team for assistance.
- Coupon Code Exceptions: Coupon codes are not applicable to Sales, Discounts, Bundles, Weekly Deals, or Clearance items.
- Missed Sales: Unfortunately, we cannot honor sale prices once they have passed. However, keep an eye out for future specials and weekend sales to make the most of our fantastic offers.
- Expired Promotions: We are unable to honor expired sales, discounts, or promotions.
Terms of Service
**These Terms of Service (TOS) govern your use of our website, provided by Torch is now referred to as "our Company." By accessing this site, you acknowledge and accept these terms. These terms are subject to change by our business at any time at its discretion. Your use of this site after we implement such changes constitutes your acknowledgment and acceptance of the terms.
Access to This Site
To access this website, you must be twenty-one (21) years or older. If you are under twenty-one (21), you cannot access this website for any reason. Due to the age restrictions for using this website, no information obtained by this site falls under the Children's Online Privacy Protection Act (COPPA), and we will not monitor it as such.
To access this site or any of its resources, you may be required to provide specific registration details or other information. It is a condition of your use of this site that all the information you provide will be truthful, current, and complete. If our Company believes the information you provide is not genuine, current, or complete, we have the right to deny your access to this site or any of its resources and to terminate or suspend your access at any time without notice.
Restrictions on Use
You may use this site for purposes explicitly approved by this site. You may not use this site for any other purposes, including any commercial purpose, without the express prior consent of our Company. For example, you may not (and may not authorize any other party to)
- co-brand this site,
- frame this site or
- hyperlink to this website without the express prior approval of an authorized representative of our Company.
For these Terms of Use, "co-branding" refers to displaying a name, logo, trademark, or other means of attribution or identification of any party in such a manner as to give a user the impression that such other party has the right to display, publish, or distribute this site or Content accessible within this site. You agree to cooperate with our Company in causing any unauthorized co-branding, framing, or hyperlinking to cease immediately.
Proprietary Information
The material and Content (from now on referred to as the "Content") accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by our Company, is the proprietary information of our Company or the party that provided the Content to our Company, and our Company or the party that provided the Content to our Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior consent of our Company, or unless authorized elsewhere on our site, except that you may print out a copy of the Content solely for your use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modifying or using the Content except as expressly provided in these Terms of Use violates our Company's intellectual property rights. This site does not grant you ownership or intellectual property rights to the Content.
Hyperlinks
This site may hyperlink to other sites not maintained by or related to our Company. Hyperlinks to such sites are provided as a convenience to users and are not endorsed by or affiliated with this site or our Company. Our Company has not reviewed any or all of such sites and is not responsible for the Content of those sites. The user visits hyperlinks at their own risk, and our Company makes no representations or warranties about the Content, completeness, or accuracy of these hyperlinks or the sites hyperlinked to this site. Further, including any hyperlink to an external site does not necessarily imply endorsement of that site by our Company.
Submissions
You, at this moment, grant to our Company a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all Content, comments, suggestions, ideas, graphics, or other information communicated to our Company through this site (collectively referred to as the "Submission"), and to incorporate any Submission into other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential. Our Company may use any Submission in its business (including, without limitation, for products or marketing) without incurring any liability for royalties or any other consideration. It will not incur any liability due to any similarities that may appear in future Company operations. Our Company will treat any personal information you submit through this site per its Privacy Policy as set forth on this site.
Disclaimer
You understand that our Company can not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojans, or other code that may contain contamination or destructive properties. You are responsible for implementing adequate procedures and checkpoints to satisfy your particular requirements for data input and output accuracy and for maintaining means external to this site to reconstruct any lost data. Our Company does not assume any responsibility or risk for your Internet use.
The Content needs to be more comprehensive and up-to-date and should not be used to replace any written reports, statements, or notices provided by the Company. Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their professional judgment. This site's information needs to be more comprehensive and cover some issues, topics, or facts relevant to your goals.
YOUR USE OF THIS SITE IS AT YOUR OWN RISK. The Content is provided "as is" without warranties, expressed or implied. Our Company disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Our Company does not warrant that the functions OR CONTENT contained in this site will be uninterrupted or error-free or that this site or the server that makes it available are free of viruses or other harmful components. Our Company does not warrant or make any representation regarding the use, or the result of use, of the Content in terms of accuracy, reliability, or otherwise. The Content may include technical inaccuracies or typographical errors, and the Company may make changes or improvements at any time. You, and not our Company, assume the entire cost of all necessary repair, correction, or correction IN THE EVENT OF ANY LOSS OR DAMAGE from the USE OF THIS SITE OR ITS CONTENT. OUR COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.
All of the information on this site speaks only as of the date we posted it. The Company does not undertake any obligation to update such information after we post it or to remove such information from this site.
