Privacy Policy
We respect the privacy of adult consumers.
This site is operated, in whole or in part, from the United States. By using this site, regardless of where you live, you consent to have any personal information you provide transferred to and processed in the United States and allow us to use and collect your personal information by this Policy.
Adult Audience
We restrict our marketing mailing list to individuals who have certified that:
- They are consumers twenty-one (21) years of age or older.
- They want to be added to our contact list to receive content, offers, and advertising from a company.
- They understand that providing false information may constitute a violation of law.
If an individual wants to be removed from our marketing contact list, we make it easy and act promptly on all such requests. If an individual wishes to be removed from our marketing contact list at any time, they can click the unsubscribe link at the bottom of the marketing email. Individuals can also remove their name from our marketing contact list by writing to us; instructions are provided on our direct mail address panel and in our emails.
Collection and Use of Personal Information
We are committed to protecting the privacy of the adult consumers who have requested to be on our marketing contact list and the confidentiality of the personal information that they provide to us. We collect information needed to add adult consumers to our marketing contact list at their request, serve these adult consumers, and administer our business.
We diligently strive to maintain recent and accurate information on adult consumers on our marketing contact list through consumer surveys, consumer-initiated contacts, and responses to our marketing programs (online and offline), as well as through address update services.
We also collect non-personal information, including browser type and version, screen resolution, monitor color depth, AOL version (if applicable), operating system, JavaScript version, and connection speed. We merge this information with adult consumers’ personal information. The non-personal information is used in two ways. First, it is used for an annual assessment of changes in web technology that enables us better to serve adult consumers on our marketing contact list. Second, it is used for problem resolution when an adult consumer on our marketing contact list contacts our Consumer Relations Department with a problem accessing our website.
We have strict policies and procedures in place to safeguard the privacy of adult consumers. We maintain adult consumers’ information securely and grant access only to our security standards.
We may share your information with our affiliates who market products or nicotine replacement therapy products that you might be interested in. Please refer to the section entitled “Personal Information We May Share.” Additionally, sometimes, we must share your information with third parties that perform services for us. When we contract with other parties to help us conduct our business, we require them to protect your personal information. Further, we do not permit them to use or store your data for any purpose other than the work they do on our behalf or as required by law. All our employees (and our affiliates) and third parties hired to work for us are held accountable for consistently adhering to these policies and procedures.
Personal Information We May Share
Torch Enterprise and its wholly-owned subsidiaries share and disclose information with each other; therefore, your personal information may be shared and disclosed by and between the Company’s subsidiaries. The shared and disclosed personal information may include name, email address, home address, telephone number, and kind of product purchased.
We may also share your information with non-affiliated third parties, as appropriate:
- If we believe that there has been a violation of our website policies.
- If we think that someone may be causing injury to our rights or property, other site users, or anyone else.
- To respond to judicial processes or to provide information to law enforcement agencies.
- Otherwise, as required by law.
- In the event of a merger.
However, we do not sell, rent, or give this information to other non-affiliated organizations or entities for marketing purposes.
An individual can remove their name from our marketing contact list by writing to us; instructions for doing this are provided on our direct mail address panel and in our emails.
Protecting Against Identity Theft
Adult consumers who want to learn more about protecting against identity theft can visit the FTC’s website for more information on how to avoid identity theft at FTC Identity Theft Information.
Credit Card Information
We may collect credit card information from consumers twenty-one (21) years or older for payment if they order with us. The information is collected, validated by a third-party credit card processor, and stored using industry-standard encryption. Credit card information is used only to fulfill an adult consumer’s order.
Cookies
Cookies are little pieces of information that a website stores on your computer. We use temporary cookies to streamline the login process and maintain security while adult consumers browse our website, ensuring that only adult consumers are on the website. These temporary cookies are also used to increase the efficiency of website visits and are deleted when adult consumers close their browsers.
Links to Third-Party Websites
From time to time, we may provide links to unaffiliated third-party websites. Those websites operate independently from us (and our affiliates) and may have their privacy statements in place, which we recommend you review if you visit any linked websites. To the extent any linked websites you visit are not owned and operated by Torch Enterprise or its subsidiaries, neither Torch Enterprise nor its subsidiaries are responsible for their content or any use of those websites.
Unsolicited Ideas
Although we appreciate people’s interest in our business, our policy is to decline consideration of the general public's unsolicited ideas and suggestions offered or submitted. We rely on our research and marketing staff to generate and implement new concepts. This is necessary to avoid misunderstandings over the origin of particular ideas. We are constantly developing new ideas, many of which we cannot use until years after they were conceived. Accordingly, we do not accept unsolicited ideas for consideration and ask you not to submit ideas for products, advertising, etc.
Changes to this Policy
As our business changes, we reserve the right to change our Privacy Policy without prior notice to you. We will update this page when we do so. You should check our privacy policy frequently on this website for recent changes.
Controlling your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you want to avoid the information used by anybody for direct marketing purposes.
- If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind by writing to or emailing our customer service department at the email address provided on the site.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are legally required. We may use your personal information to send you promotional information about third parties which we think you may
