FAQs
How much THC is in each Torch gummy?
Each Torch Gummy contains a carefully measured dose of Delta-8 THC, providing a consistent and reliable experience for both new and experienced users.
Are Torch Gummies suitable for beginners?
Yes! Torch Gummies are an excellent choice for both beginners and experienced users. Start with a small dose and adjust as needed to find your ideal experience.
What type of vape pen do I need for Torch Cartridges?
Torch Cartridges are compatible with standard vape pens that use 510-thread batteries. If you're unsure which device is compatible, feel free to contact customer support.
How long will a Torch Cartridge last?
The duration depends on your usage, but each Torch Cartridge is designed to last for multiple sessions. Since the draw is consistent and smooth, the potency remains even throughout the life of the cartridge.
What makes Torch D8 Hemp Disposables different from regular vapes?
Torch D8 Hemp Disposables come pre-charged and pre-filled with high-quality Delta-8 THC, offering a convenient, portable solution without the need to refill or recharge. It’s perfect for on-the-go use, with a smooth draw and excellent flavor.
Are Torch D9 Drinks safe to drink with alcohol?
We recommend avoiding combining Torch D9 Drinks with alcohol, as it can enhance the effects of THC, potentially leading to increased drowsiness or impairment. Always consume responsibly.
Do Torch products contain any harmful additives?
No. Torch products are crafted using premium, USA-grown hemp and contain no harmful additives, pesticides, or heavy metals. We prioritize quality and safety in every product we offer.
What if my order is sent to the wrong address?
If there’s an error with your shipping address, please contact Torch Hemp support immediately. We can assist you in correcting the issue before the order is shipped out. If the order has already shipped, Torch Hemp is not responsible for wrong addresses.
How can I reach Torch Hemp customer support?
For any issues related to orders, age verification, or product inquiries, please contact us via email at support@torchhemp.com. Our team is available Monday to Friday from 9 AM to 4:30 PM CST. Please include your order number for quicker assistance.
What happens if my order is damaged, lost, or stolen?
If you opted for Route Package Protection, you can file a claim directly through the Route App or website for a replacement or refund. If you did not select Route, Torch Hemp is not responsible for lost, stolen, or damaged orders. For any issues, please reach out to customer support.
What does it mean if I see “Age Verification Denied”?
This means you’re likely under 21 or there’s a mismatch in your details. It can also happen if you’re using someone else’s credit card. If you believe this is an error, please contact customer support for assistance.
